Problem Solving Seminars               call 1-866-355-2526

CCI’s Problem Solving Seminars are useful for developing solutions for coal related problems where multiple corporate functions must agree on a course of action.  Often there are differing perspectives among the various individuals or groups of people working to optimize results.  One group may focus on material cost, others on labor, safety, reliability, or maintenance.  Often the perspective of these individuals or groups will get in the way of finding the best solution for the organization.  Gridlock and endless meetings are often the result.

 

CCI will facilitate meetings to move all parties towards making decisions to solve these problems.  CCI will research the particular problem to find the concerns, advantages and disadvantages of the course of action proposed by each party including any non-confidential third party information available from our numerous industry contacts.  After all information is gathered, CCI will facilitate a meeting where these findings will be presented to decision makers for each group, making certain that each party participates in the decision process.  Usually, consensus on a course of action can be reached in one meeting.

 

The advantage of using CCI in the decision making process is that we will make certain that all parties are able to express their opinions and are listening to others.  We bring into the process the experiences of others who have faced the same situations.  Most importantly, however, we are impartial facilitators with no pre-existing bias to a particular solution.  When parties see us working to help find the best solution they are often more willing to drop their “agenda” and work toward a common solution.  By making certain that all relevant information is available, and all concerned are in the proper frame of mind, we help you make better decisions in a shorter period of time.